Terms & Conditions
1. Introduction and Acceptance
Welcome to ClearPaths Finance (“we,” “our,” “us,” or “Company”). These Terms and Conditions (“Terms”) govern your use of our debt settlement and loan negotiation services. By engaging our services, accessing our website at clearpathsfinance.com, or communicating with our representatives, you (“Client,” “you,” or “your”) agree to be bound by these Terms.
Please read these Terms carefully before enrolling in any of our programs. If you do not agree with any part of these Terms, you should not use our services.
2. Services Offered
2.1 Scope of Services
ClearPaths Finance provides debt settlement consultation and negotiation services for unsecured debts, including but not limited to:
- Personal loans
- Credit card debts
- Unsecured business loans
- Consumer loans
2.2 Services We Do Not Provide
We do not provide services for secured loans such as home loans, vehicle loans, gold loans, or consumer durable loans. We do not assume responsibility for your debts, make direct payments to creditors on your behalf, or provide tax, legal, or accounting advice.
3. Eligibility and Enrollment
3.1 Client Eligibility
To be eligible for our services, you must:
- Be at least 18 years of age
- Be a resident of India
- Have unsecured debts that qualify for settlement
- Be experiencing genuine financial hardship
- Provide accurate and complete information during the consultation process
3.2 Enrollment Process
Upon enrollment, you will be required to sign a service agreement that outlines the specific terms of our engagement, including fees, services to be provided, and expected timeline. The enrollment is subject to our assessment of your financial situation and eligibility.
4. Program Details and Client Obligations
4.1 How Our Program Works
Our debt settlement program involves negotiating with your creditors to reduce the total amount owed. The process typically includes:
- Initial consultation and financial assessment
- Development of a customized debt settlement strategy
- Regular savings into a designated account in your name
- Negotiation with creditors for debt reduction
- Settlement of debts as agreements are reached
4.2 Client Responsibilities
You agree to:
- Make regular monthly deposits into your savings account as agreed
- Provide timely and accurate information about your debts and financial situation
- Respond promptly to our communications
- Refrain from making independent contact with creditors regarding enrolled debts without our knowledge
- Authorize settlement offers before payment is made
- Maintain patience throughout the settlement process, which may take several months to years
5. Important Disclosures and Risks
5.1 No Guarantee of Results
IMPORTANT: We cannot guarantee specific results, settlement amounts, or timelines. The decision to settle any debt rests solely with your creditors. While we will negotiate on your behalf with professional expertise, creditors are not obligated to accept settlement offers. Settlement outcomes depend on various factors including creditor policies, your financial circumstances, and market conditions.
5.2 Credit Score Impact
CRITICAL DISCLOSURE: Enrolling in our debt settlement program will have an adverse impact on your credit score. Missed or late payments, settled accounts, and reduced credit limits will be reported to credit bureaus and will negatively affect your creditworthiness. This may impact your ability to obtain new credit, loans, employment, or housing in the future.
5.3 Continued Interest and Fees
During the program, your enrolled accounts will continue to accrue interest, late fees, and penalties unless your creditor agrees to freeze these charges. Your outstanding balance may increase during the negotiation period.
5.4 Collection Activities
While enrolled in our program, you may be subject to aggressive collection activities including frequent phone calls, letters, legal notices, and potential lawsuits from creditors. We cannot guarantee that creditors will cease collection activities. We provide anti-harassment services in accordance with RBI guidelines, but creditors retain legal rights to pursue collection.
5.5 Tax Implications
Forgiven debt may be considered taxable income by the Income Tax Department of India. You are responsible for consulting with a tax professional to understand the tax implications of debt settlement. We do not provide tax advice.
6. Fees and Payment Terms
6.1 Service Fees
Our service fees are clearly disclosed in your enrollment agreement. Fees are typically structured as:
- Monthly platform or service fees to maintain your account and negotiate with creditors
- Settlement fees calculated as a percentage of the debt enrolled or debt eliminated
Fee Structure Transparency: We charge fees only for services rendered. Monthly fees may be adjusted against final settlement fees. We do not charge upfront fees before providing services in compliance with industry best practices.
6.2 Payment of Settlements
All settlement payments to creditors are made directly from your designated savings account. You maintain full control and ownership of this account at all times. We do not hold, manage, or have access to your settlement funds.
7. Regulatory Compliance
7.1 RBI Guidelines
ClearPaths Finance operates in compliance with Reserve Bank of India (RBI) guidelines for fair practices in lending and debt recovery. We ensure that all negotiations are conducted ethically and legally.
7.2 Anti-Harassment Protection
We provide anti-harassment services to protect you from unethical recovery practices. This includes filing complaints with appropriate authorities, issuing cease and desist notices, and representing your rights under applicable laws. However, creditors retain legitimate collection rights within legal boundaries.
8. Termination and Cancellation
8.1 Your Right to Cancel
You have the right to terminate your enrollment in our program at any time by providing written notice. Upon termination:
- You will be responsible for any fees accrued up to the termination date
- We will cease negotiations on your behalf
- You will retain full access to your savings account
- Any settlements already negotiated will need to be honored
8.2 Our Right to Terminate
We reserve the right to terminate our services if you fail to comply with the program requirements, provide false information, fail to make required deposits, or engage in conduct that interferes with the settlement process.
9. Limitations of Liability and Disclaimers
9.1 Service Limitations
We are a debt settlement consultation and negotiation service. We are NOT:
- A law firm or legal service provider
- A credit repair organization
- A financial advisor or investment counselor
- A tax consultant or accounting firm
- A lender or credit provider
9.2 No Liability for Creditor Actions
We are not liable for actions taken by your creditors, including but not limited to lawsuits, wage garnishments, asset seizures, or aggressive collection practices. We cannot control creditor behavior and make no representations about how creditors will respond to settlement offers.
9.3 Limitation of Damages
To the maximum extent permitted by law, our total liability to you for any claims arising from or related to our services shall not exceed the total fees paid by you to us. We are not liable for indirect, incidental, consequential, or punitive damages.
10. Data Protection and Confidentiality
We collect, store, and process your personal and financial information in accordance with our Privacy Policy and applicable data protection laws. You authorize us to:
- Contact creditors and collect information about your debts
- Share necessary information with creditors during negotiations
- Maintain records of all communications and transactions
11. Intellectual Property
All content on our website, including text, graphics, logos, and software, is the property of ClearPaths Finance and is protected by Indian intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
12. Dispute Resolution and Governing Law
12.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in [Your City/State].
12.2 Dispute Resolution
In the event of any dispute, we encourage you to first contact our customer service team. If the dispute cannot be resolved amicably, both parties agree to attempt mediation before pursuing legal action. Any arbitration or legal proceedings shall be conducted in English.
13. Amendments to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through our website. Your continued use of our services after such modifications constitutes acceptance of the updated Terms. We recommend reviewing these Terms periodically.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
15. Entire Agreement
These Terms, together with your enrollment agreement and our Privacy Policy, constitute the entire agreement between you and ClearPaths Finance regarding our services and supersede all prior agreements and understandings, whether written or oral.
16. Contact Information
For questions, concerns, or complaints regarding these Terms or our services, please contact us at:
Website: clearpathsfinance.com
Email: info@clearpathsfinance.com
Phone: +91 9819032846 | +91 9617392846
Address: 1017 B Wing, Saifee Burhani Park, Anjeerwadi, Mazgaon, Mumbai 400010
17. Acknowledgement
BY ENROLLING IN OUR SERVICES, YOU ACKNOWLEDGE THAT:
- You have read and understood these Terms and Conditions in their entirety
- You understand the risks and potential consequences of debt settlement
- You acknowledge that results are not guaranteed
- You have had the opportunity to ask questions and seek independent advice
- You agree to comply with all program requirements and client obligations